Home care for newcomer families, before the OHIP card arrives.
Federal coverage may include home and personal care while your parent waits out the OHIP window. We check what applies free, and when it is approved we bill the program directly.
Three months with no coverage, and a parent who needs help now.
New permanent residents in Ontario usually wait about three months before OHIP starts. Families plan for the flights, the paperwork and the winter coats. Almost nobody plans for the stretch where a mother with a bad hip has no provincial coverage and no family doctor yet.
That window is where most of our newcomer calls come from. A parent lands, the jet lag wears off, and it becomes obvious that the stairs are a problem, or the medications from back home do not match what the pharmacy here recognises, or that nobody in the household can be home between nine and five.
The Interim Federal Health Program (IFHP) exists for people who are not yet OHIP-covered — resettled refugees, refugee claimants and certain other groups. Depending on status and what has been approved, home and personal care can fall within that coverage. It is not automatic and it is not universal, which is why we check rather than promise.
If IFHP does not apply to your family, that is not the end of the conversation. It is the start of a different one. See every route we check →
Care that does not require you to explain your own household.
A caregiver who shares your parent’s language does not need the family to translate a symptom, and your parent does not have to perform being fine in a second language. That is the whole difference in the first week.
We also know the practical shape of a newly arrived household: the adult children working opposite shifts, the grandchild doing the interpreting, the relative back home who expects a daily update. Your care manager writes the plan around that, not around a template. See how it works →
Matched by language, first
Punjabi, Hindi, Urdu, Tamil, French, Mandarin or English.
Lead caregiver + trained backup
A small familiar team, not a rotation of strangers.
24–48h — care can begin
From first call to first visit, once we have spoken.
Everything home care covers, while coverage is sorted.
Funding first. Then a written quote.
We do not publish an hourly rate, because what you pay depends on the visit, the care and above all on whether a program covers it. So we check that first, free, before quoting anything. Most families qualify through more routes than they expect. Anything a program does not cover is quoted in writing before care begins.
Funding checked first
Free, before any quote. Most families qualify through more routes than they expect.
$0 with approved funding
We handle the paperwork and bill the program directly.
Written before care begins
Anything a program does not cover is quoted in writing, never after.
What newcomer families ask us.
Care can begin in as little as 24 to 48 hours.
A complimentary consultation at home or by phone, in your family's language. No pressure, no obligation.
Prefer to talk now? (437) 997-0002 · WhatsApp